WHAT IS RPA | ROBOTIC PROCESS AUTOMATION
- It is a programmed software
- It has the power to reduce or eliminate people's workload in bulky back-office processes (manual and repetitive / transactional finance, accounting, HR, supply chain management, customer services, among others.)
- Simple to implement
- Fast
- Non invasive
- Return on investment less than a year
- We can measure its effectiveness in the number of “FTEs” reassigned.
- Free up resources for higher value-added activities.
- Integrates with virtually any existing application in a process
- Standardized and predictable processes
- Greater precision (things done right on the first and only try)
- Available 24 x 7 x 365
STRENGTHS FOR AUDIT, CONTROL AND COMPLIANCE
- Trustworthy
- They change the concept of "segregation of duties"
- Control self assessment (can be self-controlled or cross-controlled)
- They leave evidence / audit trails
HOW RPA WORKS
- Move the mouse
- They use the keyboard and type
- They look for words, phrases, images, spaces to write on the screen
- They can log into applications and execute transactions
- They must be “trained” to automatically execute the tasks or transactions that have been assigned to them based on established rules and workflows.
- They can manipulate data, initiate response actions, and collaborate with other systems when and as needed.
IN WHICH PROCESSES COULD WE APPLY RPA SUCCESSFULLY?
- Payment processing
- Generation of documents from an automatic input or from other applications (Ex. Invoicing)
- Management and development of responses to supplier inquiries
- Travel expense approvals
- Creation and management of purchase orders
- Management / production of reports for Management - Board of Directors
- Master data management
- Paradigmatic case: CSC (Shared Services Centers)
And they are just some examples.